Frequently Asked Questions
Everything you need to know about bringing comfort and intentionality into your home.
What is the typical shipping timeframe for my order?
Most orders are processed within 3-5 business days. Once shipped, standard delivery typically takes 5-7 business days depending on your location.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working hard to bring Nabela Noor Home to our global community in the near future.
What is your return policy?
We want you to love your space. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund, excluding shipping costs.
Are your products ethically sourced?
Yes, we prioritize working with artisans and manufacturers who uphold high ethical standards and provide fair working conditions to ensure every piece is made with love and respect.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress.
What should I do if my item arrives damaged?
We take great care in packaging, but accidents happen. Please contact our support team within 48 hours of delivery with photos of the damage, and we will arrange a replacement immediately.